Refunds & Returns Policy

Effective Date: March 6, 2025

At American Windsong Music, we value customer satisfaction and provide the following refund and return guidelines:

1. Physical Products (CDs & Merchandise)

  • Returns are accepted for defective or damaged items only.
  • Return requests must be made within 14 days of receiving the item.
  • Customer is responsible for return shipping costs unless the item was damaged upon arrival.

Refunds will be processed to the original payment method within 5-7 business days after approval.

2. Digital Purchases (Music Downloads & Licensing Fees)

  • All digital purchases are final and non-refundable.
  • Licensing fees are non-refundable once a licensing agreement has been issued.

3. Shipping Issues

  • We are not responsible for lost, stolen, or delayed shipments.
  • Any claims for lost packages must be filed with the shipping carrier.

For refund requests, Contact Us

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